mini reuters | call centre | bulk /remote sms | paging

Call Centre: We have a sophisticated NON STOP service 24 hours a day, 365 days a year. We offer you your own personalized telephone number which you may advertise as your own, or alternatively call forward your office phone, cell phone or home phone to this number when you are not available or do not wish to be disturbed.

When someone calls you, the call terminates at our office and your number will be answered by our operators in the manner specified by you ie; in your name, thus giving no indication to the caller that the call has been answered by a Call Centre agent – we handle the call as if we are your office and after obtaining all the caller’s details, we create a message with this information which we can sms or email or even page back to you or anybody else you nominate. The call can be handled in a number of ways required by you in that we can give out cellnumbers, information on your business or even dispatch people in your business via sms ie; technicians responsible for after hours support. There are a number of options available in the callcentre such a escalation, rostering, referrals etc so please feel free to call us and we can explain further.